Staff Writers

When to Outsource and When to Keep Work In-House

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As technology becomes more affordable and cloud tools go mainstream, outsourcing has evolved from a benefit for Fortune-500 companies to a universal strategy. Today, 92% of Global 2000 companies already outsource their IT functions. For instance, the Massachusetts Employer Survey found that 91% of firms ...

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Understanding IT Outsourcing: Benefits and Risks

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The concept of IT outsourcing has gained momentum, and lately, many businesses have joined the bandwagon. According to research, the global outsourcing services sector is expected to hit US$1.11 trillion in 2030. This translates to a lot of companies that transfer their IT duties to ...

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Outsourcing Accounting: Smart Move or Risky Bet?

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To handle your finances, you need to be good at bookkeeping, financial reporting, and invoicing; in fact, any business strategy is not complete without one. However, let’s be honest here: it can sometimes be a headache, especially for small or medium-sized businesses (SMBs) that do ...

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Outsourcing Software Development: Pros and Cons

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It is easier than ever to find outsourcing software development companies, with even the big players depending on third-party specialists to improve their operations. IT outsourcing will see enormous growth because of the surging demand for software across all sectors. Specifically, by 2029, we anticipate ...

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Pros and Cons of Outsourcing Customer Service

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Offering top-notch customer service is a game-changer for any business. This means that if you offer welcoming and knowledgeable help, it will increase customer satisfaction, incite positive word-of-mouth recommendations, and lead to repeated loyalty. According to research, 89% of customers become repeat buyers after receiving ...

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6 Key Steps to Choose an Outsourcing Partner You Can Trust

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Business process outsourcing is increasingly an attractive option for organizations interested in accessing global tech talent, optimizing development costs, and gaining increased flexibility to meet unpredictable or evolving business requirements. However, the success of outsourcing depends on choosing the right partners. When done properly, outsourcing ...

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11 Business Processes Can Be Outsourced

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Running a business entails multitasking numerous roles, which can be draining. All that routine work can distract you from the main tasks of your business. That is why it is crucial to decide what services should you outsource that will prove worthwhile in the long ...

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Outsourcing: Types, Benefits, Risks and Strategies

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As companies expand, managing diverse operational functions efficiently becomes increasingly challenging. The complexities of balancing finance, human resources, marketing, sales, operations, customer support, administration, and strategic planning can be overwhelming, often straining internal resources. One of the primary hurdles many organizations encounter is securing skilled ...

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